Privacy policy

Last updated: November 2026

Your documents

PDF files you open in PDFRefine are processed entirely in your browser. They are never uploaded to our servers or sent to anyone else. The page is technically restricted from sending data to any website other than ours and Google Analytics, and document contents are never sent to either.

Without an account

If you choose "Remember on this device", your signature image is stored in your browser's local storage. It does not leave your device, and you can remove it by clearing your browser data.

With an account

When you sign in with Google we store:

• your name and email address, as provided by the sign-in service;
• the signature image you choose to save to your account;
• sign-in sessions (with IP address and browser type) to keep you signed in and protect your account.

We do not receive your password, and we do not use your data for advertising.

Payments (Premium)

Premium subscriptions are sold and billed by Creem (creem.io), our merchant of record. You enter your payment details on Creem's checkout page; we never see or store your card details. Creem tells us your subscription status, and we store that status, your Creem customer and subscription IDs, and the renewal date.

Templates and signing history (Premium)

Templates you save contain the positions of your fields and the text you typed into them. When you download a signed PDF as a Premium user, we record its file name, page and field count, the date and a SHA-256 fingerprint of the file, so you can see and check what you signed. We never store the document itself. You can delete templates and history entries at any time.

Analytics

We use Google Analytics (through Google Tag Manager) to understand how the site is used, for example which pages are visited and from which country. Google receives information such as the pages you view, your browser and device type and an approximate location derived from your IP address, and may set cookies to recognise returning visitors. It never receives your documents, file names or signatures. See how Google uses this data.

Technical logs

Our server logs errors (error message, page path and browser type) to keep the service working. These logs never contain document contents or file names.

Deleting your data

You can delete your account at any time from Account settings. This permanently removes your profile, saved signature, templates, signing history and sessions, and cancels an active subscription. Creem keeps the billing records it is legally required to keep.

Contact

PDFRefine is operated by Tymofii Plokhoi, sole proprietor (FOP), Ukraine. Questions about your data: pdfrefineinfo@gmail.com.