Refund policy

Last updated: November 2026

Try before you pay

Editing documents in PDFRefine is free, so you can check that it works for your documents before subscribing to Premium (US$5 per month).

Cancel anytime

You can cancel your subscription at any time in Account settings > Manage subscription. Premium stays active until the end of the period you already paid for, and you will not be charged again.

Refunds

• First payment: if Premium does not work for you, email us within 14 days of your first payment and we will refund it in full.
• Renewals: if you forgot to cancel, email us within 7 days of the renewal and we will refund that renewal, as long as you have not downloaded documents since it.
• Duplicate or mistaken charges are always refunded.

How to request a refund

Email pdfrefineinfo@gmail.com from the address of your PDFRefine account and tell us the date of the payment. Payments are processed by Creem (creem.io), our merchant of record, which issues the refund to your original payment method. Refunds usually appear within 5-10 business days, depending on your bank.

Your legal rights

This policy does not limit any rights you have under the consumer protection laws of your country.